Shipping & Delivery Policy

1. Dispatch Time:

  • Products will be dispatched within 3 working days of placing the order. Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time:

  • Orders will be delivered within 5-7 working days from the date of dispatch. Please note that delivery times may vary based on your location.

3. Courier Partners:

  • We utilize different courier partners depending on the location and zip code of the delivery address. This ensures that your order reaches you in the most efficient and timely manner.

4. Cash on Delivery (COD):

  • Cash on Delivery (COD) option is available for certain areas where it is feasible for our courier partners. If this payment option is available, you will be able to select it during the checkout process.

5. Delivery Instructions:

  • Our shipping partners may contact you to obtain specific instructions on how to reach your location. Please provide accurate contact information during the checkout process to facilitate smooth communication.

6. Delivery Attempts:

  • Our courier partners will make up to 3 delivery attempts. If the delivery is unsuccessful after three attempts, the order will be returned to the origin.

7. Return and Additional Charges:

  • In case of unsuccessful delivery attempts resulting in the return of the order, the customer may be responsible for covering the additional shipping charges for redelivery.

8. Tracking Information:

  • Once your order is dispatched, you will receive a tracking number via email. You can use this information to track the status and location of your shipment.

9. Delayed Deliveries:

  • While we strive to meet the specified delivery times, unforeseen circumstances such as extreme weather conditions or natural disasters may cause delays. We appreciate your understanding in such situations.

10. Order Status Updates:

  • You will receive regular updates on your order status via email or SMS, keeping you informed about the progress of your delivery.

If you have any further questions or concerns regarding our shipping and delivery policy, please feel free to contact our customer support team at info@sakara.in. Thank you for choosing Sakara.in for your shopping needs.