Cancellation & Returns

1. Cancellation Policy:

  • Cancellation requests will be accepted within 24 hours of placing an order. After this period, orders cannot be canceled as they are processed for dispatch.

2. Refund Policy:

  • No refunds will be applicable for cancellations or returns, except in the case of damaged products on arrival.

3. Damaged on Arrival Products:

  • We take utmost care in packaging and shipping our products. In the unfortunate event that you receive a damaged product, please contact our customer support team within 48 hours of receiving the order, providing clear images of the damaged item.

4. Refund Process for Damaged Products:

  • Upon verification of the damage, we will offer the customer the choice of a refund or store credit for the damaged product.
  • Refunds will be processed within 7 working days through the original mode of payment or, if preferred, in the form of store credit.

5. Unboxing Video Recommendation:

  • We strongly recommend customers to take an unboxing video upon receiving their orders. This will serve as valuable documentation in the rare case of a damaged product on arrival, aiding in a smoother refund or store credit process.

6. Eligibility for Refund or Store Credit:

  • Refunds or store credit will only be provided for products confirmed as damaged on arrival. General dissatisfaction with the product or change of mind will not be eligible for refunds.

7. Contacting Customer Support:

  • For cancellation requests or to report damaged products, please contact our customer support team at [email protected] within the specified time frames.

8. Additional Information:

  • Any product that has been used or is not in its original condition will not be eligible for refunds or store credit.
  • Shipping charges for returned products will be the responsibility of the customer unless the return is due to a mistake on our part.

If you have any further questions or concerns regarding our cancellation and refund policy, please do not hesitate to reach out to our customer support team. Thank you for choosing